Privacy Policy

Template notice. This text is a starting point provided with the website. It is not legal advice and has not been reviewed by a lawyer. Please have it checked and adapted to your business before publishing.

Who we are

This website is operated by the company named in the site footer ("we", "us"). You can reach us using the contact details on the Contact page.

What we collect

• Order data: name, email, phone, billing and delivery address, company name and VAT number where supplied, order contents and payment method.
• Enquiries: the name, email, phone and message you submit through the contact or quotation form, plus any files you attach.
• Technical data: IP address and browser user agent, recorded with form submissions to prevent abuse.

Why we process it

To fulfil your order (contract), to answer your enquiry (legitimate interest), to meet accounting and tax obligations (legal obligation), and to protect the site from spam and abuse (legitimate interest).

How long we keep it

Order and invoicing records are kept for the retention period required by tax law. Enquiries and quotation requests are kept for up to three years. Rate-limiting records are deleted automatically.

Who we share it with

Only with processors that are necessary to run the service: our hosting provider, our email provider and the courier delivering your order. We do not sell personal data.

Your rights

You may request access to, correction of, or deletion of your personal data, restrict or object to processing, and request data portability. Contact us using the details on the Contact page. You also have the right to complain to your national data protection authority.

Cookies

See the Cookie Policy for the cookies this site sets.